Our Privacy Policy

JYLOR SAS, a French company registered with the Toulon RCS under number 919 449 959 and whose head office is located at 143 rue d’Ollioules, 83140 Six-Fours-les-Plages. Jylor is a trademark registered with the INPI.

Share capital: €100

Intra-community VAT number: FR 77919449959

Support: contact

Hosting: Online SAS – BP 438 – 75366 Paris CEDEX 08

Publishing Manager: Sebastien LM

Publication Director: contactable at sav@jylor.com

Email: contact@jylor.com

Telephone number: +33(0)971240293

**Privacy policy**

JYLOR SAS recognizes the importance of protecting your information. This privacy statement therefore sets out how we use your information and the measures we take to ensure that your privacy is protected. JYLOR SAS offers products and services online. This privacy statement applies to personal information of individuals in the European Union (under the GDPR Regulation) and all other global customers collected, processed, disclosed and stored (collectively "used") by JYLOR SAS. If you have any questions or requests regarding this Statement or our use of your personal information, please contact us at contact@jylor.com

*How do we collect your information?*

When you use our website and purchase our products, we collect your information in different ways. Sometimes you will provide this information to us directly, and in other cases it will be collected automatically through the use of cookies. If you contact us through our website, social media or email and/or purchase our products, we will collect the following information in order to perform the contract with you and respond effectively to your request :

Your name, postal address, email address, order details, financial or payment information.

We automatically collect the following information from you through cookies when you browse our website:

Internet Protocol (IP) address, country geolocation using IP address, navigation data from Google Analytics.

*What do we do with your information?*

We will use the information we collect from you in several ways. For example, we will use it to fulfill your orders, to analyze and improve the operation of our business and websites and, where we have your consent, to provide you with marketing updates. We will never sell your information to a third party and will only use it if we have a legal basis to do so.

*To fulfill our obligations to you:*

We collect your personal data, contact details and address in order to be able to process and fulfill your order.

*When we have your consent:*

We will send you emails to the address you provide to us so that you can stay informed about our company and our products. If you wish to withdraw this consent, you can do so at any time.

*Where we have a legal obligation to do so:*

We are required to retain certain financial records for reporting and accounting purposes.

*Where we have a legitimate interest in using your information (and that information is not overridden by your own rights as an individual):*

We will use the information collected automatically about you through technical means such as cookies to analyze how visitors use our website, to understand how visitors engage with JYLOR SAS and to improve the functioning of our website. We also keep a record of transactions and correspondence so that we can make complaints or defend ourselves in the event of a complaint or legal claim.

*How will your information be shared?*

We will share the information we collect about you with our service providers to the extent necessary for the purposes described above . We may disclose your personal information if required to do so by law or if you violate our terms of use.

*Sharing your information with Shopify:*

Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you, and therefore hosts the data we collect about you.

Your data is stored through Shopify's data storage, databases and the general Shopify application, on a secure server behind a firewall. Your data is stored on Shopify servers.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. They are encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS).

The data relating to your purchase transaction is only stored for as long as necessary to complete your purchase transaction. Once completed, the information relating to your purchase transaction is deleted. All direct payment gateways follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

*Sharing your information with other third parties:*

When we use third party service providers, we may share your personal information with them, but they will only do so extent necessary to enable them to provide the Services on our behalf.

JYLOR SAS will share your information with the following categories of service providers:

- Third parties providing payment gateways
- Third parties that process payments or

transactions in our name.
- Google AdWords, Google Analytics, Facebook

*Other circumstances in which we may share your information:*

From time to time, we may disclose your information to law enforcement agencies or regulators.

In addition, we may disclose your information if you violate our terms of use.

If our store is acquired or merged with another company, your information may be shared with the new owners so that we can continue to sell products to you.

JYLOR SAS takes steps to ensure that third parties we engage to provide services to us on our behalf use your data in accordance with this statement.

Such third parties may be located outside the European Economic Area ("EEA") and, to the extent that this is the case, the following Section 5 applies.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this statement or our website's terms of service . When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

*SMS Marketing*

By subscribing to SMS notifications from JYLOR SAS, you agree to receive automated marketing SMS from us regarding our products, promotions and services at the number of telephone number that you provided during registration, and that messages may be sent via an automatic telephone dialing system or other technologies. The frequency of messages may be recurring. Consent is not a condition of purchase. Message and data rates may apply. You can unsubscribe at any time by replying to STOP or clicking on the unsubscribe link (if applicable) or by contacting the JYLOR SAS customer service team. You understand and agree that any attempt to unsubscribe by any means other than those listed is not a reasonable means of unsubscribing.

*International transfer*

JYLOR SAS may transfer your information outside the EEA, to locations with less stringent data protection standards. In this case, we will take steps to ensure that your information remains protected in accordance with this statement.

The internet is a global environment and, in practice, it is not at all unusual for information to be transferred internationally - for example if the servers used to host your information are located there. 'stranger. If we transfer personal information outside the EEA (for example to our parent company in Australia), we will comply with certain safeguards approved by data protection laws. If you would like to know more or obtain a copy of the safeguards we have in place to protect your privacy, please contact us using the contact details provided below.

*Security*

To protect your personal information, we implement appropriate technological and organizational measures and follow industry best practices to ensure that it is not lost, improperly inappropriately used, accessed, disclosed, modified or destroyed. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement other generally accepted industry standards.

*Cookies*

We use cookies and similar technologies on our site.

*Children*

Our site is not directed to persons under the age of 16 and customers must have a credit or debit card to make purchases.

*Automated decision making*

We do not make automated decisions.

*Retention of data*

JYLOR SAS will only retain your information for as long as reasonably necessary for the purposes set out in this statement and to fulfill our legal obligations. Where you are a customer, this is generally the case for at least as long as you remain a customer, so that we can fulfill our legal and contractual obligations to you, and if necessary, to resolve any disputes.

We only retain your information for as long as necessary to use your information as described above or to comply with our legal obligations. However, please note that we may retain some of your information after you have stopped using our services, for example if this is necessary to comply with our legal obligations, such as retaining information for tax and accounting purposes.

To determine the relevant retention periods, we will take into account factors such as:

- Our contractual obligations and rights in relation to the information concerned;
- Obligation(s) legal, under applicable law, to retain the data for a certain period;
- The limitation period provided for by the applicable law(s);
- (potential) disputes; and
- Guidelines published by the competent data protection authorities.

Otherwise, we will securely erase your information as soon as it is no longer needed.

*Your rights*

Subject to certain conditions, you may, under the law, exercise certain rights regarding your information. Further information on your rights can be obtained from your national data protection authority. In most cases, exercising these rights is free, but if requests are repeated or manifestly unfounded, we may charge a reasonable administrative fee.

The right to be informed. You have the right to receive clear, transparent and easily understandable information about how we use your information and your rights. This

is why we are providing you with the information contained in this statement.

The right of access. You have the right to obtain access to your information (if we process it), and certain other information (similar to that provided in this statement).

The right of rectification. You have the right to have your information corrected if it is inaccurate or incomplete. You can ask us to correct any errors in the information we hold by contacting us.

The right to erasure. This right is also known as the "right to be forgotten" and, put simply, it allows you to request deletion or removal of information that we hold about you.

The right to object to processing. You have the right to object to certain types of processing, and you can exercise this right by contacting us using the contact details provided below.

The right to restrict processing. You have the right to “block” or prohibit further use of your information. Where processing is restricted, we may still store your information, but we will no longer use it.

The right to data portability. You have the right to obtain and reuse your information for your own purposes across different services. If this right is applicable, we will provide you with an accessible copy of your information so that you can use a similar service elsewhere.

The right to file a complaint. You have the right to lodge a complaint about how we process your information with the national data protection authority.

The right to withdraw consent. If we rely on your consent as a legal basis for processing your information, you can withdraw your consent at any time. However, this withdrawal will not make illegal the actions we took with your personal data while we had your active consent. You can withdraw your consent to the processing of your information at any time by contacting us using the details provided below.

*Contact information*

If you would like to exercise your rights, register a complaint or simply obtain further information about this privacy statement or how we use your data, please contact us using the contact details below.

You can send us an email at contact@jylor.com

*Changes to this Privacy Policy*

We reserve the right to change this Privacy Policy and we will post any changes on our site. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it .

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MADE IN FRANCE

All our products are developed and manufactured in France.

EXPRESS DELIVERY

Anywhere in the world, at home or at a relay point.

SECURE PAYMENT

By credit card, or 3x free of charge with Scalapay®.

CUSTOMER SERVICE

Available Monday to Friday from 8 a.m. to 4 p.m. for any questions about our products or tracking your order.